Last Updated: March 2026
At Pubkash.com, we strive to deliver your orders quickly and safely. This Shipping Policy explains how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons, sales, or promotional periods, processing time may take slightly longer.
Once your order is shipped, you will receive a shipping confirmation email or SMS with tracking details.
2. Shipping Time
Delivery time depends on your location within India.
Estimated Delivery Time:
- Metro Cities: 2–4 business days
- Other Cities & Towns: 3–6 business days
- Remote Areas: 5–8 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
We may offer:
- Free Shipping on orders above ₹[amount]
- Standard Shipping charges on orders below the free shipping limit
Any applicable shipping charges will be clearly displayed before payment.
4. Order Tracking
After your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to track your order through the courier partner’s website.
5. Delivery Address
Please ensure that your shipping address and phone number are correct when placing an order.
We are not responsible for delivery issues caused by:
- Incorrect address details
- Incomplete address
- Wrong phone number
If an order is returned due to incorrect details, additional shipping charges may apply.
6. Failed Delivery Attempts
Our courier partners may attempt delivery 2–3 times. If delivery fails due to unavailability of the customer, the package may be returned to us.
In such cases:
- Reshipping charges may apply.
7. Damaged Packages
If you receive a damaged package, please:
- Take photos of the package and product
- Contact us within 48 hours of delivery
We will investigate and provide a replacement or solution.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Email: sale@pubkash.com
Website: www.pubkash.com